What's going on at poker stars. Russian users of PokerStars will move to a new client? effective ways to "unblock" Starza

Many users of the poker room are faced with the problem of a sudden termination of the client.

The PokerStars application began to freeze and turn off during the game, knocking out a window with the following error: "The program has stopped working" PokerStars Client Software" (APPCRASH)»:

PokerStars Support has been notified of this issue on several occasions and they assure that they are working on fixing all possible causes malfunctions.

In most cases, the cause of the incorrect operation of the application is damage to the user.ini file in the PokerStars settings.

At the moment, the poker room support offers users to solve the problem of involuntary closing of the PokerStars client in the following way:

1. Delete the User.ini or User file in the PokerStars settings.

2. Restart the application.

Please note that after removing given file all your settings in the app will be reset to default, so you will need to set them again yourself.

Some users, after deleting the User file, had problems with the work of Hold'em Manager, but this problem is also promised to be fixed.

There are two ways to find the User or User.ini file on PokerStars.

First way:

Launch the PokerStars application;

Select the "Help" menu in the right panel and select the command "Open the folder" My settings "" from the list;

Turn off the PokerStars program as soon as the settings folder opens;

Delete the User.ini or User file from the open folder;

Restart the PokerStars client.

The second way (in case you cannot open PokerStars):

Press the key combination Win + R on the keyboard (you will usually find the "Windows" button in the lower left corner of the keyboard between the "Ctrl" and "Alt" keys)

You will see a pop-up window "Run":

In the search bar, type or copy and paste the following text: %USERPROFILE%\AppData\Local and press Enter;

Find the folder of your poker client (usually it is called “PokerStars”) and open it;

Find the User or User.ini file and open it in any text format except for Word (it's best to use Notepad). This can be done by right-clicking on the file and selecting the command "Open with ..." - "Notepad".

It is important that during these actions with the User file, the PokerStars program is closed.

At the end of the file (just after the last line), paste the following text:

WriteCallStack=1

Save the file leaving it in the same place (CTRL+S)

Restart the PokerStars client.

These simple steps will get you up and running PokerStars programs. Many users noted that after performing the above actions, the PokerStars application began to work correctly, and only some had problems with the operation of third-party software.

If these steps do not help fix the problem, you should contact the poker room support ( [email protected]) and send them a copy of the log files. It's also worth checking if you're using a third-party software(poker software) for playing at PokerStars and which one.

Updated address Email support services poker room PokerStars

Answers to Frequently Asked Questions (FAQ) about changing the PokerStars poker room domain from PokerStars.com to PokerStars.eu :

What is the download address for the PokerStars client program?

Download poker on the site PokerStars.eu - click the "download" button on the main page of PokerStars, before downloading it is advisable to switch to your native language on top panel site. The process of downloading the client program should not take long, the poker program itself takes approximately 12 megabytes (12 Mb). Instructions for installing the PokerStars client - run the previously downloaded program, click "install" and run...

a href=//pokerstars.eu/en/ad/10225506/300x250cisfdb.gif.click?rq=noscriptvs= mce_href=//pokerstars.eu/en/ad/10225506/300x250cisfdb.gif.click?rq=noscriptvs=img src=//pokerstars.eu/ru/ad/10225506/300x250cisfdb.gif?rq=noscriptvs= mce_src=//pokerstars.eu/ru/ad/10225506/300x250cisfdb.gif?rq=noscriptvs= width=300 height=250 alt=border=0 //a

Can I download the PokerStars software for free on the new PokerStars.eu address?

Download poker at PokerStars.eu - the service is completely free, installation and playing at PokerStars.eu is 100% free. The update of the PokerStars software takes place in automatic mode and also free.

Registration on the PokerStars.eu domain. Features of registration on the PokerStars server.

With the transition to the new PokerStars.eu domain, there were no changes in the PokerStars registration system. The basic principles of working with clients remained in force - simple structure the official PokerStars home page, easy navigation of the PokerStars.eu website and unobtrusive visual design of all menus and subcategories. Registration is the main and most important final stage before playing poker, during registration you need to enter reliable data about yourself, as there may be problems with withdrawing funds. The fields for entering information during registration are standard, carefully consider your "username" or nickname, as it will be visible to all other participants Online Games poker and be sure to save your password. Take note - the personal information of customers is confidential and cannot be transferred to third parties.

It must be admitted that it is not possible to switch to the PokerStars service using the old tracking links. For normal operation affiliate program PokerStars needs to make a small change in the tracking links, namely, to replace the "com" top-level domain with the "eu" domain. note that marketing code(marketing code) remained unchanged. An example of a new correct affiliate link (referral code):

www.pokerstars.eu/?source=(insert your referral code here, remove brackets)

to switch to the Russian version of the PokerStars service, the following link:

www.pokerstars.eu/en/?source=(insert your referral code here, remove brackets)

for the version of the PokerStars service in Ukrainian, the address is as follows:

www.pokerstars.eu/ua/?source=(insert your referral code here, remove brackets)

For placement and previously placed banners ( banners ) - all updated banners with corrected HTML code are available at the link:

Why was PokerStars.com shut down? What is the new PokerStars address?

After the announcement of the verdict in the case of the PokerStars poker room, a real panic began on the Internet, the service support service with a new address [email protected] physically could not cope with hundreds of letters received from clients. Against the backdrop of sensational news, the following search words and phrases entered the top of search queries in Google, Bing, Yandex systems:

"pokerstars moved", "why pokerstars moved", "pokerstars new address", "pokerstars moved", "why pokerstars address changed", "pokerstars new address", "why pokerstars email changed", "pokerstars new address", "what's up with the pokerstars site", "what happened to pokerstars?", " why pokerstars moved to PokerStars.eu", "why pokerstars moved to eu", "pokerstars.eu", "pokerstars.com closing", "pokerstars closing", "pokerstars website closing", "pokerstars.com closed", " pokerstars site has changed", "pokerstars eu", "pokerstars closing", "pokerstars closed"

The main reason for the closure of the PokerStars.com domain- violation by the PokerStars service of the law on the gaming business in the United States of America and the conduct of illegal activities in this area. By court order and a warrant issued by the New York City Attorney's Office, the FBI Special Branch placed a full seizure on the domain

PokerStars at the end of 2018 prepared a new surprise for the Russians. The biggest room in the world plans to transfer all players from Russia from the PokerStars.com client (website) to PokerStars Sochi.com. Why the room decided to take such a step and what consequences it will have for the players, we will try to understand today.

What is the reason for transferring Russian accounts to PokerStars Sochi.com?

Even though Stars has a monopoly in modern online poker, our players prefer poker rooms with the best conditions rakeback games and weaker fields. But we cannot ignore the events taking place at PokerStars, as they affect a very large number of poker fans and are an indicator of the impending changes in modern online poker.

We have already written this year about new problems with transactions in poker rooms in Russia. all in May, when amendments were made to the law on the regulation of the organization and conduct of gambling, prohibiting any money transfers between clients of Russian financial institutions and "illegal operators of gambling." And it continued already in November, when some banks began this ban.

Most of all, this situation affected beginners and amateur players who play Stars in large numbers. For them, last month we did an article -. Apparently, the room suffered significant losses in the number and total amount of deposits from Russia, since it decided to transfer players' accounts from this country to a new domain.

What is the difference between PokerStars Sochi.com and PokerStars.com?

The main difference between PokerStars Sochi.com and PokerStars.com, which will allow players to avoid problems with deposits through plastic cards of Russian banks or using any payment systems, is that the first site operates legally in Russia. He imagines only satellites for stagesEPT in Sochi on the territory of the official gambling zone "Krasnaya Polyana", that is, formally, players in it make deposits not to participate in "illegal gambling", but in order to qualify for a live tournament taking place on the territory of the country in accordance with all the norms of the law. And the fact that, in addition to these satellites, all the games of the world pool of the room are already available in the PokerStars Sochi.com client itself, this is just a "trifle".

From the PokerStars Sochi client also the casino was completely removed, because it cannot be brought under a legal brand in any way. True, during the game it turned out that the PokerStars Sochi.com client does not support Table Ninja and some players had problems with deposits with WebMoney and setting up trackers. Most likely, these are temporary problems.

How does the transition from PokerStars.com to PokerStars Sochi.com work?

So far, no special system has been observed in this process. Some of the players received a letter about the possibility of switching, for some the message about this came out right after the launch of the PokerStars.com client. Many Russians generally only learned about this from poker forums.

So far, it is only known that there is no obligation in this case. Even if the player, when installing the PokerStars Sochi.com client, agreed with the terms (and they imply a complete transition to this software with the inability to play through PokerStars.com in the future), then by contacting support, you can return to the global software.

In order to attract fans to PokerStars Sochi.com, the room held a series of $5,000 freerolls in early December, available only in this client. It is quite possible that next year Stars will choose exactly this method (exclusive promotions) for the voluntary transfer of Russians to the Sochi client.

Conclusion

All this "movement" from PokerStars in Russia is interesting for us, first of all, from the point of view of legalizing online poker in the country. Over the past few years, there have been repeated statements from representatives of the room about the importance of this market for it (this can be seen at least in several stages of the EPT in Sochi a year), and the words of those in power appeared in the press about the need to resolve the issue of online gambling while simultaneously intensifying the struggle with any illegal activity.

We know from experience that Stars was almost always the first when at least some progress began somewhere with the legalization of online games for money. Russia will most likely not become an exception to this rule - there are too many players here to give them to competitors or leave them because of the actions of the state. Especially considering that The Stars Group's income from poker is falling and managers somehow need to find ways to increase profits.

"Red Pika" quite possibly already has several options for continuing its work in Russia and is not averse to becoming the first full-fledged legal gaming operator here. An attempt to transfer the Russians to the PokerStars Sochi.com site with a client without a casino can be considered evidence of the implementation of one of these options by Stars. And they have demonstrated more than once that they have doubts about the ability to negotiate with the authorities of any country.

In this regard, the coming 2019 may bring many surprises that are fundamental for the development of online poker, and not only castling with sites and clients that seems unnecessary at first glance.

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Don't know why Poker Stars doesn't work? Having trouble accessing your favorite games in the client and browser? There's a big tournament coming up and you can't connect to the lobby? Do not worry. Although there are a lot of reasons why it may not work, finding and fixing them is not as difficult as it seems at first glance. It is only necessary to determine the source of the problem and take appropriate measures.

What can cause crashes in the game client of the largest poker room in the world, as well as what actions should be taken to solve the problem, we will tell in this article. Follow the simple instructions, and in a matter of minutes you will be back at the table!

The most common reason limited access, which is faced mainly by users from Russia. The fact is that a few years ago, the topic of online poker was designated by Roskomnadzor as prohibited. The agency issued a decree obliging all Internet providers in the country to block access to poker rooms.

If PokerStars is not working for this reason, you will have several workarounds:

• VPN services.Provide access to the site through a chain of proxy servers. Thus, your session data is encrypted and redirected through the servers of other countries. And thanks to the changed IP address, the blocking is completely removed. Another thing is that the use of such services greatly slows down the Internet and harms the stability of the connection, especially if you use free programs;
• Tor Browser.The most secure VPN browser with encryption enabled by default. That is, you do not need to download, enable or install anything additionally. Just the browser itself. And then go in and play as usual. But, again, with limited speed;
• Mirror.And this is a more convenient and simple way to bypass the blocking. The Stars administration is well aware of the problems with access to its services in Russia. In order not to lose the whole region and not deprive people of the opportunity to play online poker, the company has developed a number of mirrors - copies of the official site with the same functionality and design. If PokerStars does not work for you, be sure to try to enter the site of the room through a mirror. Unlike VPNs, mirrors do not affect the speed of the Internet in any way and provide maximum comfortable conditions for players.

The above methods will help restore access for both PC users and mobile device users.

Damage to PokerStars client files during download

A common reason why the Poker Stars client does not start is file corruption during installation. It happens sometimes and you can't control it. So if nothing happens when you try to start the client or the program throws an error complaining about damaged or missing files, then do the following:

• Redownload setup file client from the site site;
• Completely remove the installed software;
• Install the program again;
• Try restarting it.

If the cause was in the files, then after the above measures, the problem should disappear. If the client still does not start, then the reason is most likely something else.

The program is blocked by antivirus

Another common reason for blocking is the work of the antivirus. The security program may mistakenly perceive the poker client as malicious software and restrict its operation. Sometimes it simply does not allow the client to start, and sometimes it “eats” some files at the installation stage.

If the problem lies in the antivirus, then it will be quite easy to solve it - just disable the security utility during client startup. And so that you do not have to stop the antivirus every time you want to play poker, add the client files to the exceptions for the security program.

By the way, access can be blocked not only to the client, but also to the site. Especially if the antivirus is running in Internet protection mode.

No network access

The most obvious and banal reason why PokerStars may not work is the lack of Internet. Without a network connection, the client will not start, as well as the site. Of course, the browser and the client, when trying to launch the PokerStars lobby, will issue a warning about the lack of Internet connection. But if the software works on English language, many users may not understand exactly what the warning message is about.

Check if other sites are opening for you. If not, try restarting your router or call your Internet Service Provider support.

Problems and maintenance on PokerStars servers

PokerStars is the largest room on the planet that strives to maintain its high status and wants to be the best in everything, including the quality of the software. For this reason, the company often works to improve the reliability of its servers through maintenance and upgrades. But the unavailability of the service occurs only during serious technical work, and the poker room warns about such in advance.

Be sure to go to the site site and look last news. And if the site is unavailable, you can search for information about the health of the servers on the official pages of Stars on social networks.

Ports closed in modem settings

Port problems don't happen that often, but they can also be the reason why PokerStars doesn't work. We note right away that the solution to this problem requires the computer user to have at least elementary knowledge and skills in handling a PC. What will need to be done:

1. Copy the text "%USERPROFILE%AppDataLocalPokerStars" and paste it into the search box in the start menu;
2. You will see a list of poker client files. In it, you must find a file called user.ini, right-click on it, select "Open with" and find Notepad in the proposed list of programs;
3. Find the line that starts with . To do this, use the quick search in the document - press the key combination ctrl + f and enter the appropriate name in the search box;
4. The found line will be followed by the inscription userport = with a certain set of numbers. If there are no numbers, then insert the numbers 443, 26002 or 80 after the equal sign;
5. Close the document and save changes;
6. Run the program again. If the client still does not open, put a different number in the userport= line - one of the three should definitely fit.

If this instruction seems too complicated for you, ask a more experienced user to follow it.

User Questions

Today PokerStars may not work for a variety of reasons. We have described the main ones above, so be sure to follow each instruction. If you have any questions, you can always ask us in the comments or contact the room support service directly. And we will answer the most popular questions from players about launch problems below.

If none of the above tips helped, and PokerStars does not work, all that remains is to seek help from. To do this, send an email to [email protected] , in which you describe the problem in as much detail as possible and, if possible, attach screenshots.

Are the methods above relevant for PokerStars Sochi?

Yes, each of the above methods of resuming access to the poker room is relevant not only for the main domain and the Stars client, but also for the Russian version of PokerStars Sochi.

No. Some tips are relevant only for a personal computer, some - for all devices. For example, the mirror can be used both with a PC and with mobile phone. And opening ports is available only for a computer.

Hello everyone! Where is PokerStars going? What to expect in the future?

As everyone knows, the Stars are the leaders in the online world, and, accordingly, they will be the first to influence the world. online poker.

But! Before starting a conversation about PokerStars, I want to express some thoughts about what is happening in the entire world of online poker, and what the hell is going on here:

So, what I remember the recent changes:

1. IPoker stopped working in Ukraine;
2. Skrill and Neteller stopped sending cards to the CIS countries;
3. 888poker sold Lotos Poker to no one knows who, throwing off some people from the playing field.

All this is not very encouraging. 888 poker, by the way, is still not bad in terms of clearing, but you involuntarily think: “So, what is going on then?”

A giant in the online world

Now let's move on to the Stars themselves.

Pokerstars, as well as other poker rooms, is not very happy for us, but it started from the very moment when the company was in the hands of Amaya.

And now everything is systematically rolling far from in favor of mid- and high-level players.

Personally, I got the impression that they want to squeeze all the last juices out of the company in order to sell it again. Why?

I'll explain now! It all started with the removal Supernova Elite(higher VIP status at PokerStars). Then we changed the structures in some tournaments, mainly through raising the rake. For example, many Heads-Up SnGs have ceased to be relevant, and, accordingly, many regulars have lost discipline.

Again, why? Because it is necessary to keep the newcomer!

For reasons unknown to me, Stars management believes that recreational players (in other words, rookies) are the foundation of everything. Yes, by and large this is true, but do not bring everything to the point of absurdity and “score” on the rest.

"The present": at a 6-max table, the average rake reaches 10bb per 100 hands when 4 regulars play, with a win rate of 10bb/100, and two newbies lose.

Thus, it turns out that two beginners lose 50bb/100 for two (10 blinds per rake, and 10 for each regular).

25 big blinds for each newbie. Lot? Yes.

Accept "real"

Accordingly, the management decided that beginners should lose less, so they need to raise the rake so that the regulars leave to play other disciplines.

Now let's imagine what will come of this.

"Future": There are 6 beginners playing at the 6-max table, who must lose less than 25bb per 100 hands in order to make it more profitable to play without regulars.

6 fish plays the same way, to zero, respectively, and the rake should double. And it should be at least 20bb/100. But it's only 20bb for six. Few. You can go further, have everyone pay 20 big blinds! After all, it's still less than when playing with a regular.

What awaits us?

So let's dive deeper. Let's assume the regulars are gone. But how long will this “ideal scheme” last?

Fish roll cash for fun, roll it to zero. They enter dispersion tournaments, which is equal to a lottery, and spend money on spins, and since they won’t learn how to win there, they will earn on this “casino”.

I don't think this system will last long. Why?

People saw the positive charts and kept playing because "he did it and I can do it." Lots of live examples of people benefiting and living off of poker! Moreover, the plus regular generated tons of rake, albeit smaller, but many millions of barrels of oil were earned by the company from regulars.

And now, if you remove everyone, but raise the rake, then the point will be lost and even the fish will start to leave, realizing that there is no way to make money with poker. Only the most impenetrable gamblers will remain.

That's where the idea of ​​resale comes from. I think, I'm even sure, Amaya understands everything perfectly and knows that in the future, the mathematical expectation goes into the red. Therefore, they decided to squeeze the maximum.

Is the world of online poker doomed?

No, not likely. If you look at other poker rooms, the picture is also not the most pleasant, but I think this is just a temporary stagnation due to the lack of a new poker "boom", and due to the reservation of countries such as the USA.

In any case, the online world will not die, because this is a business, and it can easily change hands. Today, for example, there are rumors that PokerStars wants to be bought out by their former owners, the Scheinberg family, and then the regulars will again pay attention.

The Sheinberg family

In the meantime, let's move on, friends!

There are still positive fields in the online world. For example, 888 poker or Black Chip Poker, they still have a normal rake and a huge field of weak players :)

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